Meet General Manager Neil Hayes and the London Private Jet Catering Team

Neil Hayes, General Manager

Need private jet catering in London? Our London kitchens are led by General Manager Neil Hayes, whose background in commercial and private aviation spans over a decade. Neil began his career in aviation in ground handling, then served in operational positions in customer service, aircraft dispatch, weight & balance and finally as Operations Supervisor, in which he supervised a team of over 30 staff and 200 flights per day.

After these accomplishments, Neil made the career move to private aviation and headed up a customer service and operations team at Harrods Aviation’s FBO in Stansted. He held this position for over four years and during that time, dealt with various VVIPs and Heads of State. In 2016, he was part of the operational team that handled Air Force One’s arrival, for President Barack Obama’s final visit to the United Kingdom, earning a certificate of appreciation from the White House Communications Agency. It is with this level of bespoke service that Neil leads our London team. General Manager Neil Hayes, Head Chefs Aaron Watson and Martin Fearon, and the London inflight catering team look forward to serving you.

Aaron Watson, Head Chef, London Luton

For access to our complete library of inflight dining menus, plating guides developed by our executive chefs, travel planning guides, plus the ability to build your catering order and much more – download the ACW Menu app on your mobile device! Available on the App Store and Google Play.


Our London kitchens are conveniently located on-site at Biggin Hill Airport and by London Luton Airport. The facilities are outfitted with top-quality, high-efficiency commercial kitchen equipment and have dedicated teams of inflight catering professionals, ready to serve your private jet catering needs in the London area. The London kitchens have the following capabilities:


Martin Fearon – Head Chef, Biggin Hill

  • Restaurant Facilitation*
  • Laundry Services
  • Concierge Services
  • High-loader Access at LTN and STN*
  • Floral Services*

*Facilitated services based on third-party availability.