Smooth Skies Ahead: Modern Tips for International In-Flight Catering
Planning international in-flight catering today is about more than just placing an order…it’s about anticipating regional nuances, respecting local food systems, and collaborating closely with your catering partners. Whether you’re flying into Paris, Dubai, Tokyo, or a more remote destination, your catering experience can be seamless and enjoyable with the right preparation and mindset.
Here are today’s top considerations to ensure your global catering experience is a success:
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Plan with Flexibility in Mind
While you may have perfected your process for domestic catering, international orders require an adaptable approach. Ingredients, brands, and portion styles may vary depending on location, so it’s important to remain open to regional alternatives. Trust your catering partner’s expertise and be willing to embrace substitutions when necessary.
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Understand Local Standards
Be specific in your requests—but also educated about local practices:
Portion Sizes: A standard protein portion in the U.S. might be 8 oz, but most global caterers default to 4–6 oz.
Units of Measurement: Know your conversions—ounces to grams, cups to liters—especially if you’re referencing detailed meal requirements.
Packaging: Galleys vary widely, so clarify packaging needs (e.g., oven-safe trays or space-saving containers) to ensure it suits your setup.
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Use Menus as Guides, Not Rules
While browsing online menus is a great starting point, know that many international orders are customized rather than ordered directly from set offerings. Get familiar with your passengers’ preferences, then discuss local specialties with your caterer to create a tailored, location-specific experience.
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Communicate Safety and Storage Expectations
It’s essential to confirm how hot or cold food should be delivered:
Specify that all cooked foods must be cooled, chilled, and stored properly for safe reheating onboard.
Confirm refrigeration needs, allergen requirements, and whether plating or re-heating instructions should be provided.
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Review Logistics Early
Every country has different lead times, cancellation windows, and payment expectations. Clarify the following before confirming:
Minimum notice for orders and changes
Cancellation and refund policies
Pricing for extras (e.g., ware washing, laundry, storage)
Remember: Last-minute changes (especially late-night requests for early morning flights) may not be feasible, even if support is 24/7.
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Trust Local Knowledge
Local markets greatly impact catering availability. In larger cities, you’ll likely find more diverse, high-end options. In smaller or seasonal destinations, produce and proteins may be limited to what’s in-season or locally sourced. Your caterer is your best resource—ask about what’s fresh and what’s not.
Final Tip: Time Zones Matter
Be mindful when reaching out. A quick call or change request during your home office hours may fall in the middle of the night for your destination. Always confirm the caterer’s operating hours and expected turnaround times for adjustments.
Order your catering for your international trips easily through our Customer Portal!
Enjoy real-time menu options, order management, and the convenience of placing, updating, or tracking orders 24/7.
Questions?
For assistance with in-flight dining to Cannes or the French Riviera, contact our teams
Email:
Orders@airculinaire.com
Paris@airculinaire.com
London@airculinaire.com
Phone:
North America: +1 (800) 247-2433
Paris: +33 1 74 37 10 40
